Last updated · 22 July 2026
Awareness, not surveillance. Varuh exists to help a family keep a gentle, respectful eye on an older relative who lives alone — and it is built to hold only the data that needs.
Varuh is used by two different people, and the distinction matters:
From the caregiver: an email address and password to sign in (the password is sent over an encrypted connection and is never stored on the device), and a session token kept on the device to keep you signed in.
About the resident's home: motion and door-sensor events, and measures derived from them — room presence, wake and sleep times, time away, inactivity, indoor temperature.
Varuh uses no cameras and no microphones. It does not record audio or video, and it does not track anyone's phone. It notices movement between rooms — not identities, not images. There is no advertising and there are no third-party trackers.
Only to provide the service: to show the caregiver the resident's daily rhythm and to raise gentle alerts (for example, unusual inactivity or a longer-than-usual absence) so help can be offered sooner. Nothing else.
We rely on your consent and on the legitimate interest in protecting the wellbeing of the resident, with their agreement. Where data concerns health or wellbeing, we treat it with the additional care it deserves.
Sensor processing happens on a device in the resident's own home; results are sent to the Varuh cloud service so the caregiver's app can display them. Every connection — app, home device, cloud — is encrypted (HTTPS/TLS).
Nothing is kept indefinitely. Resident activity data is deleted on a bounded schedule — the raw, high-volume sensor data within 90 days, and the derived daily history used for trends within 180 days. Account data is kept while your account is active, and removed on deletion.
We do not sell personal data. It is shared only with the infrastructure providers strictly needed to run the service, acting under contract, and where required by law.
Encrypted connections throughout; the session token is held in the device's protected storage and kept out of device backups; access to a resident's data is limited to the caregiver account(s) explicitly authorised for that home.
You may request access to, correction of, or deletion of personal data, and withdraw consent at any time. The resident (or someone acting for them) holds these rights over the resident's data. To delete your account and its data, use your account settings in the Varuh web app, or email privacy@varuh.si — both remove the account and the personal data tied to it.
Varuh is not directed at children and is not intended to monitor children.
We will update this policy as the product evolves and revise the date above. Material changes will be communicated in-app or by email.
For any privacy request, email privacy@varuh.si.
Zadnja posodobitev · 22. julij 2026
Pozornost, ne nadzor. Varuh je namenjen temu, da družina nežno in spoštljivo bdi nad starejšim svojcem, ki živi sam — in zasnovan je tako, da hrani le podatke, ki jih res potrebuje.
Varuh uporabljata dve različni osebi, in ta razlika je pomembna:
Od skrbnika: e-poštni naslov in geslo za prijavo (geslo se pošlje po šifrirani povezavi in se nikoli ne shrani na napravo) ter sejni žeton, ki ostane na napravi, da ostanete prijavljeni.
O stanovalčevem domu: dogodki senzorjev gibanja in vrat ter iz njih izpeljane meritve — prisotnost po prostorih, časi zbujanja in spanja, čas odsotnosti, nedejavnost, temperatura v prostoru.
Varuh ne uporablja kamer ne mikrofonov. Ne snema zvoka ali videa in ne sledi ničemur telefonu. Zaznava gibanje med prostori — ne identitet, ne slik. Ni oglaševanja in ni sledilnikov tretjih oseb.
Izključno za izvajanje storitve: da skrbniku pokažemo stanovalčev dnevni ritem in nežno opozorimo (na primer ob nenavadni nedejavnosti ali dlje trajajoči odsotnosti), da je pomoč lahko ponujena prej. Nič drugega.
Opiramo se na vašo privolitev in na zakoniti interes pri varovanju dobrobiti stanovalca, z njegovim soglasjem. Kadar gre za podatke o zdravju ali dobrem počutju, z njimi ravnamo s posebno skrbnostjo.
Obdelava senzorskih podatkov poteka na napravi v stanovalčevem domu; rezultati se pošljejo v oblačno storitev Varuh, da jih lahko prikaže skrbnikova aplikacija. Vsaka povezava — aplikacija, domača naprava, oblak — je šifrirana (HTTPS/TLS).
Ničesar ne hranimo za nedoločen čas. Podatki o dejavnosti stanovalca se brišejo po omejenem urniku — surovi senzorski podatki velikega obsega v 90 dneh, izpeljana dnevna zgodovina za trende pa v 180 dneh. Podatki o računu se hranijo, dokler je vaš račun aktiven, in se ob izbrisu odstranijo.
Osebnih podatkov ne prodajamo. Delimo jih le s ponudniki infrastrukture, ki so nujno potrebni za delovanje storitve, ki delujejo po pogodbi, in kadar to zahteva zakon.
Šifrirane povezave povsod; sejni žeton je shranjen v zaščiteni shrambi naprave in izključen iz varnostnih kopij naprave; dostop do stanovalčevih podatkov imajo le skrbniški računi, izrecno pooblaščeni za ta dom.
Kadar koli lahko zahtevate dostop do osebnih podatkov, njihov popravek ali izbris ter prekličete privolitev. Stanovalec (ali kdo v njegovem imenu) ima te pravice nad svojimi podatki. Za izbris računa in njegovih podatkov uporabite nastavitve računa v spletni aplikaciji Varuh ali pišite na privacy@varuh.si — oboje odstrani račun in z njim povezane osebne podatke.
Varuh ni namenjen otrokom in ni namenjen spremljanju otrok.
To politiko bomo posodabljali z razvojem izdelka in prilagodili datum zgoraj. O bistvenih spremembah bomo obvestili v aplikaciji ali po e-pošti.
Za vsako vprašanje o zasebnosti pišite na privacy@varuh.si.